1. Acceptance of Terms
By visiting, registering, or using any part of the fachai88 platform — whether through the website or mobile app — you automatically agree to be bound by these Terms & Conditions and all related policies published by fachai88 from time to time.
If you disagree with any part of these terms, you must immediately stop using the fachai88 platform. fachai88 reserves the right to amend or update these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest version in effect.
2. Eligibility & Account Registration
2.1 Eligibility Requirements
To register and use the fachai88 platform, you must meet the following requirements:
- Must be at least 18 years of age at the time of registration.
- A citizen or legal permanent resident of Malaysia
- Never been banned or suspended from the fachai88 platform or any related platform
- Must have full legal capacity to enter into a binding agreement.
- Registering on your own behalf, not on behalf of another person.
2.2 Account Registration & Verification
Each member is only permitted to hold one (1) account only on the fachai88 platform. Multiple account registrations are strictly prohibited and may result in the freezing or closure of all associated accounts, including any balances held within them.
During registration, you are required to provide accurate, complete, and up-to-date information. fachai88 reserves the right to request identity verification documents (KYC) at any time, including a copy of your ID, proof of address, and payment method details. Failure to provide the requested documents within the specified timeframe may result in your account being temporarily suspended.
2.3 Account Security
You are solely responsible for maintaining the confidentiality of your account username and password. All activity conducted through your account is your responsibility, unless you have promptly reported unauthorised access to the fachai88 support team. fachai88 strongly recommends enabling two-factor authentication (2FA) in your account settings.
3. Deposits & Withdrawals
3.1 Deposits
Fachai88 accepts deposits via approved payment methods including DuitNow QR, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed in real time. The minimum deposit is RM 10, and the maximum limit varies depending on your chosen payment method and account verification level.
- All deposits must be made using a payment method registered in your own name
- Deposits from third parties are not accepted and will be returned.
- Fachai88 does not charge any processing fees for standard deposits
- Successful deposits will be credited to your account within seconds.
3.2 Withdrawals
Withdrawal requests are processed within 5 to 15 minutes for standard withdrawals. Before your first withdrawal is processed, you are required to complete the KYC verification process in full. The minimum withdrawal amount is RM 30.
- Withdrawals may only be made to a bank account or e-wallet registered in your name
- Fachai88 reserves the right to temporarily hold withdrawals for security review purposes when necessary
- Any bonus received must meet the wagering requirements before a withdrawal can be processed
- Daily and monthly withdrawal limits may apply depending on your account level.
Reminder: fachai88 reserves the right to reject or suspend any withdrawal request that appears suspicious or violates platform terms, including cases where there are signs of money laundering or fraud.
4. Bonuses & Promotions
Fachai88 offers a variety of bonuses and promotions to its members from time to time. Each bonus is subject to specific terms and conditions as stated on the relevant promotions page. General bonus terms are as follows:
4.1 Wagering Requirements (Rollover)
All bonuses received by fachai88 members are subject to the specified wagering (rollover) requirements. Wagering requirements vary by bonus type. For example, a welcome bonus may carry a 20x wagering requirement on the bonus amount before a withdrawal can be made. Full wagering requirements will be clearly stated in the terms of each promotion.
4.2 Bonus Abuse Policy
Any attempt to abuse the fachai88 bonus system — including but not limited to opening multiple accounts to claim bonuses repeatedly, using automated software (bots), or coordinating with other players to exploit promotions — is strictly prohibited. fachai88 reserves the right to void bonuses, withhold winnings, and close involved accounts without prior notice.
4.3 Bonus Validity Period
Bonuses credited to your account have a set validity period. Any unused bonuses or unmet wagering requirements within the validity period will expire automatically. fachai88 is not liable for any losses arising from a member's failure to understand or fulfil bonus conditions within the stipulated timeframe.
5. Game Rules
All games available on the fachai88 platform are conducted fairly and transparently using Random Number Generator (RNG) technology certified by independent auditing bodies. Players are responsible for understanding the rules of each game before playing.
- Game outcomes determined by the system are final and cannot be disputed.
- In the event of a technical disruption during an active game, the bet will be voided and the amount returned to the member's account
- Use of any third-party software, automated bots, or tools that provide an unfair advantage is prohibited
- Fachai88 reserves the right to void any bet found to be in violation of the game rules
- Players are responsible for ensuring their internet connection remains stable during gameplay
6. Prohibited Activities
Using the fachai88 platform for any activity that violates the law or platform policies is strictly prohibited. The following activities may result in immediate account termination:
- Money laundering or any suspicious financial activity
- Fraud, document forgery, or providing false information during registration or KYC
- Using the platform for purposes other than personal entertainment.
- Coordinating between accounts to exploit the bonus or game system
- Use of VPN or identity-masking software to bypass regional restrictions
- Any form of threats, harassment, or inappropriate behaviour towards the support team or other players
Strict Warning: Any member found to be involved in fraudulent activity or money laundering will be reported to the relevant authorities. fachai88 cooperates fully with legal investigations when required.
7. Privacy & Data Protection
Fachai88 takes the protection of your personal information seriously. All data collected during registration and use of the platform is secured with 256-bit SSL encryption and will not be shared with third parties without your consent, except as required by law.
For more information on how we collect, store, and use your personal data, please refer to Privacy Policy which form part of these Terms and Conditions.
8. Account Suspension & Closure
Fachai88 reserves the right to suspend or close any member's account at any time in the event of a terms violation, suspicious activity, or for operational reasons. In the case of account closure:
- Valid cash balances (excluding bonuses) will be returned to the member once the review process is complete.
- Bonuses that have not met the wagering requirements will be forfeited.
- Members are entitled to contact customer support for clarification regarding the closure of their account.
- Fachai88 is not obligated to disclose detailed reasons for account closure if it is related to a fraud investigation
Members who wish to voluntarily close their account may contact the fachai88 customer support team via Live Chat. Requests will be processed within 3 business days.
9. Disclaimer
The fachai88 platform is provided on an "as-is" basis. fachai88 makes no warranties, express or implied, regarding the suitability, reliability, or availability of the platform for any particular purpose. fachai88 is not liable for any direct or indirect financial losses incurred by players as a result of using the platform, including losses due to technical disruptions, unstable internet connections, or game outcomes.
10. Governing Law
These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or relating to the use of the fachai88 platform shall first be resolved through negotiation between both parties. If negotiation fails, the dispute may be referred to mutually agreed arbitration.
Customer Support: If you have any questions about these Terms & Conditions, the fachai88 support team is ready to assist you via Live Chat 24/7 within the platform.